How to add a user to your account
Last reviewed October 22, 2026
Each person who uses DataMoon should have their own login. Don't share passwords.
Steps
- Email support@datamoon.com from the account owner's email address.
- Include the new user's name and email address.
- We'll set up the user and send them an email to create their password. They should check spam if it doesn't arrive.
Important notes
- Your plan includes a set number of users. If you've used them all, we'll confirm the cost of adding a seat before making any change.
- See What's included in your plan.
Related articles
- How to add more websites or usersEmail support with what you need. Extra websites and users are billed monthly on top of your plan, and we'll confirm the cost before adding them.
- How to change your login emailEmail support with your current and new login email. We'll update it and confirm.
- How to reset a forgotten passwordAsk support for a password reset email. The link is valid for 24 hours.