My audience has too few or 0 results

The most common cause is using the Intent B2B or Intent B2C tab when you want a full list. Those tabs show only people with recent buying signals, so they're small by design.

Quick check

Are you building in an Intent tab? If you want every company or person that matches your filters, use Advanced Search instead.

Causes and fixes

You're using an Intent tab

How to tell: you're in Intent B2B or Intent B2C and results look small. Fix: rebuild the same filters in Advanced Search.

More than 5 NAICS codes

How to tell: you entered 6 or more NAICS codes. They all appear selected, but the audience returns 0. Fix: use 5 or fewer NAICS codes per filter. Shorter codes match more companies.

Intent score is set too high

How to tell: you filtered to High intent only. Fix: include Medium and Low. High intent is the smallest group by design. See What do the intent ratings mean?

Filters are stacked too tightly

How to tell: each filter returns results alone, but together they return few. Fix:

1. Remove all filters except the most important one.
2. Add the others back one at a time and watch the count.
3. Change exact matches to contains where possible.

Required fields are narrowing the list

How to tell: Business email required or LinkedIn required is on. Fix: turn these off and compare the count.

Location is too narrow

How to tell: you filtered by a single zip code. Fix: widen to a metro area or state.

You don't know the right industry code

Fix: in Advanced Search, look up a well-known company in that industry and use its listed industry, SIC, or NAICS value.

Other potential errors

• Uploading cities under the zip code field
• Misspelling a title, company, or input filter

Still not working?

Email support@datamoon.com with:

• Your account email
• The audience name
• A screenshot of your filters
• The result count you expected