How to pay an invoice and get receipts
Last reviewed October 22, 2026
Paying an invoice
- Open the invoice email.
- Click Pay this invoice.
- Choose card, bank transfer, or US bank account. Payment instructions for each appear on the page.
- Paying by wire or bank transfer? Reply to the invoice email with your payment confirmation or reference number so we can match it.
Getting receipts and invoices
Email support@datamoon.com with the billing period or charge date you need, and we'll send the receipt or invoice.
Important notes
- Invoices and charges may show Retarget IQ LLC, our former name.
- Fees are due on the billing cycle in your subscription. Overdue balances may lead to a pause. See My payment failed or my account is paused.
Related articles
- How to update your payment methodEmail support and we'll send a secure link to update your card. Links expire, so use it promptly.
- Why was I charged?Charges can be your subscription, add-ons like extra websites, or direct mail. They may show as Retarget IQ LLC on your statement.
- My payment failed or my account is pausedUpdate your payment method or pay the outstanding invoice, then email support to restore access. Accounts more than 15 days overdue may be suspended.